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Occidental Tucancun, Cancun

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From190US$ /night
Check-in
29Apr2025Select date
Check-out
30Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Avda. Kukulcan, Km. 13,5. Lote 24, Cancun, Mexico, 77500

Occidental Tucancún is recognized as one of the best all-inclusive resorts in Cancun, Mexico, situated on the picturesque Playa Marlín beach. The resort offers a premium level of service and hospitality, complemented by impressive views of the Caribbean Sea and the Nichupté lagoon. Its commitment to sustainability complements its luxurious offerings, making it a perfect destination for eco-conscious travellers as well.

Location

Occidental Tucancún is conveniently located in Zona Hotelera, a vibrant area filled with all-inclusive resorts and international restaurants. Its proximity to landmarks such as the archaeological site of El Rey allows guests to explore local culture. Accessible transportation options make it easy for guests to visit nearby attractions and enjoy the stunning beaches.

Rooms

The resort features 339 fully equipped rooms and suites that boast stunning ocean views. Accommodations include options like the Premium Level Sea View Double, Premium Level Sea View Suite, and Family Sea View room, all designed with contemporary Mexican decor. Facilities include air conditioning, a minibar, and free Wi-Fi, ensuring a comfortable stay.

Eat & Drink

Guests can savor meals at the resort's diverse dining options, including a full international buffet and three à la carte restaurants. Signature dishes feature seafood at La Claraboya, traditional Mexican cuisine at México Lindo, and Italian specialties at La Trattoria. Breakfast, lunch, and dinner options provide an extensive culinary experience for all appetites.

Leisure & Business

The resort offers a variety of recreational activities, including access to tennis courts and water sports. Guests can enjoy the exclusive Wellness Center that provides a range of rejuvenating treatments, ensuring both relaxation and revitalization during their stay. Evening entertainment includes shows performed by a professional ballet company.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
4 persons
35 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Double Ocean Front
Max:
4 persons
35 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Double Ocean Front
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
Check Prices
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Getting around

Explore available ways to reach your dream destination

City Centre
Cancun 10.6 km
Airports
Cancun (CUN) 19.6 km
Isla Mujeres (ISJ) 30.4 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Foot massage
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Avda. Kukulcan, Km. 13,5. Lote 24, Cancun, Mexico, 77500
Map view
street view
Avda. Kukulcan, Km. 13,5. Lote 24, Cancun, Mexico, 77500
Nearby
CancunMexico
Avenida Kukulkan
430 m
Mall
Luxury Avenue
240 m
Museum
Museo Subacuatico de Arte
350 m
Beach
Playa Marlin
390 m
Mall
Kukulcan Plaza
280 m
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
500 m
Shopping Area
Luxury Avenue Cancun
240 m
Blvd. Kukulcan 13
Marlin Beach
150 m
Restaurants
Tequila Grill
420 m
Kukulcan Plaza Kukulcan Plaza 2nd Level
Starbucks
170 m
Kukulkan
La Pizza
170 m
Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6
Mi Chelitas Bar & Restaurant
170 m
Bvd. Kukulkan
MrPampas Kukulcan
430 m
Boulevard Kukulcan km 13 col. Benito Juarez
La Destileria Cancun
430 m
Boulevard Kukulcan km 12.65
El Fish Fritanga
560 m
Blvd. Kukulkan KM.12.6 Hotel Zone Between La Europea & Dominos
La Veranda
1.2 km
Blvd Kuculcan The Royal Sands
Siete
820 m
Boulevard Kukulcan Km. 12.5

Reviews and Ratings

Feedback from previous guests about their experience
72%
liked the resort and would come back again
7.2/10
Very good
Rooms
7.4
Location
9.6
Service
8.0
Dining
5.0
Guest reviews
7.2/10
based on 10 reviews
4/5 based on 10308 reviews
7.7
7.7/10 based on 1547 reviews
#63 of 272 hotels in Cancun based on Tripadvisor
Andrew
United States, December  2024
7.2/10

The hotel had some lovely aspects, like its clean rooms and friendly staff. I appreciated the well-maintained facilities and prime location near the malls. However, the dining experience left much to be desired, especially the quality of the food. Overall, while it's a decent option for the price, there are areas that need improvement, particularly in the dining department.

Rooms
7.0
The rooms were clean, but they looked quite outdated and didn't match the photos. However, they were serviced daily, and the mini-fridge was refilled, which I appreciated.
Service
8.0
The staff was nice and friendly, though it was a bit challenging since they only spoke Spanish. Still, they were helpful, especially the one running the pasta station.
Location
9.0
The location was great, situated right behind Kukulcan Plaza and close to malls. Also, it was conveniently located near the bus stop for easy transport.
Dining
5.0
The dining options were quite disappointing; the food quality was lacking, with several dishes being very ordinary. I struggled with the uncooked chicken served.
Facilities
8.0
The facilities were decent, especially the variety of pools available, including an adult pool, which was nice for finding some shade.
Doris
United States, December  2024
7.4/10

The hotel has a perfect location with easy access to the beach and a variety of pools to enjoy. The rooms are comfortable and clean, though a door latch issue left something to be desired. The service from the staff was exceptionally friendly and helpful, making my stay enjoyable. However, the dining experience was quite disappointing, especially when it came to breakfast options and food quality.

Rooms
8.0
The rooms were very comfortable and clean, equipped with everything I needed.
Service
9.0
The service was exceptional; the staff was friendly and always available to help.
Location
10.0
The location is perfect, giving easy access to shade, a variety of pools, and the beach.
Dining
5.0
The dining experience was a letdown, especially the breakfast, which offered limited options and poor food quality.
Facilities
6.0
While there were many amenities available, the dining facilities did not meet my expectations.
Guy
United States, October  2024
7.6/10

I had a lovely stay at this hotel, thanks to its great location right on the beach. The rooms were spacious and clean, with a nice hot tub on the balcony that added a touch of luxury. The service was mostly friendly, although I found them a bit pushy about time-share offers. Dining could use some improvement, as the options were quite limited. Overall, it provided good value for money despite some minor drawbacks.

Rooms
9.0
The rooms were ample in size and always neat and clean. I loved having a hot tub on the balcony; it was a nice touch!
Service
7.0
The staff was mostly kind and attentive, especially when helping my grandmother navigate the steep ramp. However, they seemed a bit too pushy about extra charges for extending services.
Location
10.0
The location is perfect, right in the middle of the hotel strip and within walking distance to Al Isla shopping center.
Dining
5.0
Dining was okay if you like hamburgers and hot dogs, but overall, the food quality was really disappointing, even for a buffet.
Facilities
7.0
The facilities were decent, but I felt there could have been more amenities available.
George
United States, August  2024
6.4/10

I had a mixed experience at this hotel. While the location is perfect, right next to the sea, and the staff was friendly and attentive, the rooms could use some maintenance. I faced issues with the patio door and noise from other guests was a bit annoying. The dining options were also disappointing, especially the breakfast, which lacked variety.

Rooms
6.0
The rooms are pretty nice but need some work. I struggled with a patio door that wouldn't open easily, and another door didn’t lock. The shower door also didn't stay closed, which was frustrating. Additionally, I could hear everything happening in the corridors, which made for a less than ideal night's sleep.
Service
7.0
The service was decent overall. The staff was eager to help, although at times it felt like they were really pushing for tips. When I checked in, there was a mix-up with my room, but after some back and forth, they eventually sorted it out for me.
Location
9.0
The location is fantastic! It's right next to the sea, making it super convenient to grab a bite without needing to change. This was a real highlight of my stay.
Dining
5.0
Dining was where I felt the hotel fell short. The breakfast was pretty bland, and there weren't many options available. It was also a bit chaotic during peak hours.
Facilities
6.0
The hotel has a few nice amenities, but nothing stood out as exceptional. The overall facilities felt a bit dated and could use some refreshing.
Mike
United States, August  2024
7.8/10

I had a lovely stay at the hotel, which boasts a great location near the beach and a mall, making it convenient for shopping and dining. The rooms were spacious and clean, though they felt a bit outdated. The service was friendly, and the staff went out of their way to assist us. However, the dining options could use some improvement, especially in variety. Overall, it offers decent value for money.

Rooms
7.0
The rooms were spacious, comfortable, and clean, although a bit tired looking.
Service
9.0
The staff was great and very accommodating, helping us with my grandmother's access to our villa.
Location
10.0
The location was perfect, right in the middle of the hotel strip and within walking distance to Al Isla shopping center.
Dining
6.0
I enjoyed the Mexican and Italian restaurants, but the American food options like burgers were not very appealing.
Facilities
7.0
The facilities were decent, but nothing felt particularly modern.
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29Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room